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Developing our people

Compass Academy group portrait

Through investing in our people's skills and development, Compass leads in innovation, employee satisfaction and productivity.

Our HR team ensures that resourcing, skills development and qualifications are all undertaken as smoothly and professionally as possible. We have specialist teams who are available to ensure we have the right people for the right position in the right contract. Underpinning our HR resources is our expanding HR support centre providing which can offer expert advice, answer any queries and put minds at ease around the clock on a daily basis. Our HR support line means that advice is only a phone call away.

In addition to sourcing the best people, we invest in their development through the following courses, programmes and academies:

One Compass Welcome
From barristas and security personnel, to chefs and senior management, every new Compass employee samples a true taste of the company before they even walk through the doors on their first day, with our award-winning induction programme, One Compass Welcome. Our one hour e-learning module offers an introduction to the company, ensuring that each new member of the Compass team understands our vision and values and grasps essential health and safety information.

One Compass Welcome is the envy of many HR teams across several industries, some of which are working with us to develop their own winning induction programme.

Induction programme
We know how daunting the first day at a new job can be and to what extent a smooth and positive start to a new role can influence the rest of a career with a company. Our two-day induction for all unit managers is testimony to our commitment to giving everyone a great start at Compass. However, we believe an induction needs to continually evolve - so watch this space for our newest ways of welcoming our general managers and making everyone feel comfortable from day one.

Compass Academy
The Compass Academy is a two-year apprenticeship to kick-start the careers of the Compass unit managers of the future. The programme attracts talent both from within our business and from schools, colleges and workplaces, bringing together young people who want to further their careers with the world's leading contract caterer. During their two years, Compass Apprentices get involved in all aspects of being a general manager, from working with cleaners, receptionists, barristas and customer service assistants in front-line teams to supporting at some truly fantastic, high profile hospitality events.

At Compass, we want our people to be able to map out a clear career path. Building on from the Compass Academy, Evolve is Compass’ new annual 11 month development programme for existing general managers and department heads who are looking for the next step and a new challenge. After completing on-the-job learning and off-the-job training, successful managers from Evolve will be able to progress their careers as unit managers of some of Compass' largest and most exciting sites, enjoying new challenges and a great sense of personal achievement.

Emerging Leaders Programme
We are keen to identify the leaders of the future from within Compass. The INSights Management Programme/Emerging Leaders Programme brings together ambitious and talented people from Compass around the world. The series of programmes offers selected employees a true insight into senior leadership and development on a professional and personal level, shaping the leaders of the future.