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Pillar three: Health and wellbeing

Health and wellbeing

As the UK’s largest foodservice provider, we have a unique opportunity and responsibility to help people make an informed choice about what they are eating, helping them to maintain a balanced diet.

We know that due to our size – we serve one million meals and three million customers every day in hospitals, schools, workplaces, restaurants and sports and leisure venues – we can make a genuine difference and this is why we have put health and wellbeing at the heart of our business.

Our commitment is long-standing; the food we serve in schools meets the Government’s nutritional standards and we are committed to providing children with a great choice of healthy, great tasting meals. Our patient menus also meet the NHS’ dietetic requirements and our Steamplicity meals are specifically designed to retain valuable nutrients within food, helping aid a patients’ recovery.

Five years ago we were involved in the Food Standards Agency traffic light labelling trials. In 2009 we launched our first portfolio of nutritionally balanced meals ‘Balanced Choices’ and subsequently we were the first to market in providing consumers with GDA information, at point of choice, across our core range of recipes.

Our Know Your Food programme
Know Your Food

We continue to champion health and wellbeing in our industry, committing to all of the Food Network pledges created as part of the Government’s Responsibility Deal and more recently through the creation of our Know Your Food programme. Know Your Food was launched in our business officially in May 2012 and has been developed as a cross-Compass engagement platform to help our consumers, clients, colleagues and the wider industry understand what’s in the food we serve, where it comes from and how it gets to their plates.

As our teams have rolled-out GDA labelling in their sites, Know Your Food boards are provided for our restaurants that include permanent information about GDA labelling and maintaining a balanced diet as well as monthly Know Your Food features such as the importance of hydration, exercise and benefits of eating particular foods – oily fish and i-foods for example.  Monthly seasonal produce flyers and posters, endorsed by Eat Seasonably also feature and highlight the importance of eating seasonal British fruit and vegetables, encouraging 5-a-day.

Ongoing innovation

Know Your Food isn’t just about the monthly programme of educational awareness. Initiatives such as whole + sum – our 500-calorie lunch and breakfast concept, our innovations to cut salt and saturated fat from our food and our strategies on Fairtrade and sustainable sourcing all sit under Know Your Food, making it a complete programme of health, wellbeing and sustainable sourcing.
Know Your Food is now an industry award-winning programme and we are extremely proud of the positive impact it is having on the health and wellbeing of our diverse customer base. Some great examples our work in this area include:

• 20,000 recipes nutritionally analysed
• 17,000 products nutritionally analysed
• Hundreds of units providing GDA labelling for our consumers
• Eight tonnes of salt removed by re-designing our salt sachets – an industry first
• A reduction in saturated fat of approximately 70% by switching to FLORA Buttery in over 400 recipes
• £1.8 million invested into our online menu planning and recipe tool
• Launch of whole + sum, our 500 calorie mix and match breakfast and lunch offer
• The introduction of the Know Your Food award in our Compass Chef of the Year award programme
• The launch of The Idea Works programme to bring through product and retail innovation to further enhance our credentials
• Over 6,000 employees undertaken health and wellbeing e-learning

To find out more about our health and wellbeing journey, please click here.

Health and Wellbeing

We know that the scale of our business means we have the ability to make a genuine difference to the health and wellbeing of our consumers. We are committed to championing the importance of health and wellbeing in the foodservice industry and we have made some great achievements in this area. Examples include: 

Launched ‘Know Your Food’ - an award winning programme that was developed to help our consumers, clients, colleagues and the wider industry understand what’s in the food we serve and where it comes from 

Introduced Know Your Food information boards; these are displayed across thousands of sites and provide a wide range of health and wellbeing educational materials along with monthly seasonal produce booklets
Nutritionally analysed more than 30,000 recipes and 20,000 products
Invested £1.8 million in our online menu planning and recipe tool
Removed eight tonnes of salt from our supply chain by re-designing our salt sachets – an industry first
Removed all artificial trans fats from our food

To further our commitment to health and wellbeing, we have developed a 2020 Health and Wellbeing Strategy. This strategy sets out Compass Group UK & Ireland’s long term health and wellbeing vision and contains a number of pledges which are divided into three key areas:

Healthier Food: Significant and measureable health and wellbeing improvements to the food we serve

Healthier Lives:  Increasing choice and providing the motivation and education to help people live well

Healthier Futures:  Investing in lifelong health and wellbeing 

To read our full 2020 strategy, please click here: