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Catering to your customers' needs

Senior gentlemen

You can be confident that by constantly evolving and refining our care offer, at WhiteOaks we will continue to meet your customers' needs.

At WhiteOaks, we know that the success of our business is totally dependent on the quality of service we provide and the relationships we develop with our clients. We work hard to understand your business objectives and working culture.


  • Senior lady

    Driven by insight

    Our ongoing programme of customer satisfaction surveys, regular site visits and account management enables us to continuously review the changing needs of your customers. This provides valuable data to your business to reassure concerned families that your services will more than meet their loved ones' requirements. We also actively seek daily feedback via our short onsite questionnaires.

  • Themed menu calendar

    Themed menu events

    Our entertaining calendar of events cover many occasions and themes and currently include 'Garden Party', 'Burns Night' and 'Wimbledon', to name but a few.  We provide full promotional packs containing marketing materials for the events, which include activities to get residents interested and keep them entertained. View an example of a WhiteOaks promotional calendar.

  • Traceability of all our food

    Core marketing pack

    We offer, as standard, a WhiteOaks' marketing pack which has been designed with the user in mind and includes a discreetly branded menu board, menu templates and signage, as well as food focused communication posters which change monthly. View an example of a WhiteOaks provenance poster pack.

  • Resident catering campaign

    Residents' catering campaign

    To let our users know the benefits of the food they are eating, we run a food-focused marketing campaign. Among other things, this programme talks about the range of freshly-cooked dishes we offer, the nutritional benefits and how we support UK farming.


  • Innovation centre

    State-of-the-art Innovation Centre

    At our Innovation Centre, chefs from around the business work in world-class kitchens to develop new products, cooking methods and recipes. Our innovative products, systems and technology also enable us to deliver the best support services.

 
WhiteOaks logo

Find out more

More about White Oaks

To find out more about how WhiteOaks can help your business, view our brochure from the link below.

WhiteOaks Brochure
Example of WhiteOaks menu

Contact White Oaks

Contact WhiteOaks: 0193 554 554