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ComXo and Rapport call on organisations to celebrate their professional telephonists (1)


Rapport, Compass Group UK & Ireland’s guest services business, is teaming with ComXo, the professional service sector switchboard specialist, to celebrate the work done by professional telephonists on National Telephonists’ Day – Friday 9th March 2018.

Rapport and ComXo are calling on organisations and individuals to engage with their employees and colleagues, taking the opportunity to recognise the work of telephonists and shining a light on these team members who often go unnoticed. This year’s celebration will be the fifth National Telephonists’ Day and the event marks the anniversary of the first ever telephone call made by Alexander Graham Bell in 1876.

To celebrate the initiative, Rapport and ComXo are planning activities via the dedicated website, www.nationaltelephonistsday.com that is open to all. This includes a photo competition in which the letters N T D need to be spelled out using everyday objects or landscapes and a telephone themed poetry competition, in which the winners will be awarded afternoon tea for two.

Greg Mace, Managing Director of Rapport and the Head Office management team will be heading back to work ‘on the floor’ for the day at some of Rapport’s prestigious client offices in London. Whilst Andrew Try, Managing Director of ComXo will be visiting client sites and supporting the night team at the ComXo offices.

Greg Mace, Managing Director of Rapport, commented: “We are really looking forward to the fifth National Telephonists’ Day, enabling us to once again celebrate the great work our call services teams do and helping to raise their profile within our operations.

"As well as engaging our call services teams, we hope the event will help them to build an even closer rapport with their colleagues in our Reception and Front of House teams. This helps us provide a seamless service for our clients and their guests. I am looking forward to working alongside our team members who are perhaps not as visible as our frontline receptionists but are an equally important part of our family and critical to our continued success.”

Rapport to celebrate their professional telephonists