Professional
guest services
At Compass Group UK and Ireland, we know our people shape how visitors and employees experience your workplace.
That’s why we equip our reception and guest services teams with the skills and experience they need to help your organisation make a great impression.
Our people take the time to get to know your business so they can communicate efficiently and effectively with your staff, guests and visitors. Whether it’s communicating in person, by email or telephone, our teams go the extra mile to make sure great service is delivered every time.
Award-winning
Guest services
Our guest services companies are award-winning providers of high-quality front and back of house guest services. These fully managed outsourcing solutions include reception, concierge, meeting room management, workplace managers and call services for organisations across the UK and beyond.
Our professional and friendly companies are focused on building strong relationships and delivering a service that feels personal and intuitive. Every client benefits from a bespoke approach designed to match their individual needs.
Our guest services solutions put our people at the heart of everything they do and invest in their ambassadors through initiatives such as their awards programme, a wide range of training courses and their service excellence programme.
Rapport
guest services
At Compass Group UK and Ireland, we know our people shape how visitors and employees experience your workplace.
That’s why we equip our reception and guest services teams with the skills and experience they need to help your organisation make a great impression.
Reception & front of house services include:
• Lobby, floor and visitor hosting
• Meeting room & event management
• Event planning, coordination & hosting
• AV & first‑line technical support
• Helpdesk, room booking & facilities support
• Switchboard & call handling services
• Concierge & guest services support
• Flexible workspace & community management
• Bespoke solutions built around your workplace
Tailored
packages
Every client is different, so our guest service packages are built around what matters most to them. We focus on the details and deliver consistently high standards, creating a first-class experience for every guest.
Our guest services brands
Get in touch
For general enquiries, please call 0121 457 5000 between 9am and 5pm or fill out the form below.