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Hospital & Healthcare Facilities Management Services

Expert, hands-on healthcare support

Our specialist facilities management teams implement industry-standard solutions to keep UK healthcare services running as smooth and efficiently as possible.

From hospital porters moving patients through troublesome times to security guards resolving issues with sensitivity and compassion, our brilliant team of healthcare facilities management experts are committed to providing exceptional services that match the unique needs of every healthcare environment.

Portering, logistics & helpdesk services

Our hospital portering and helpdesk services have one primary goal in mind: to make sure patients are exactly where they need to be at exactly the right time. 

Often referred to as the unsung heroes of healthcare facilities management, our hospital portering teams are the people supporting patients at times of real uncertainty – whether they’re offering reassurance en route to a scan or making friendly chat on the way up to a ward.

Using cloud-based technology and real-time dashboards, our Pulse helpdesk system enables timely and efficient communication between healthcare professionals and logistical teams.

It’s a big job keeping our hospitals moving and helping patients on the road to recovery. To make things run smoothly, over 20 NHS trusts and treatment centres trust Medirest with their catering, cleaning, logistics, helpdesk and retail services.

The same great Medirest performance with heart – tailored for the private healthcare market.

Healthcare security services

From manned guarding to unobtrusive video surveillance, our tailored security solutions reassure healthcare employees to carry out their work safely every day.

While our priority is to reduce the likelihood of incidents and spot issues before they arrive, our hospital security teams can step into every type of patient challenge with sensitivity and understanding.

All security personnel within our healthcare facilities management services receive specialised training in manual handling and dealing with conflict, with a particular focus on how to empathetically support people living with mental health conditions.

General Enquiries

If you’re looking to introduce your healthcare services to a logistical process delivered by people who truly care, why not get in touch with us today to discuss how we can help?

0121 457 5000

New Business Enquiries

To find out more about our hospital & healthcare facilities management services, please contact our friendly sales team:


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